Shipping Policy
HOW DOES DELIVERY WORK?
- We process your order and ship the package within 2-3 business days.
- Delivery then takes 5 to 10 business days depending on your location (please allow 2 weeks for overseas territories).
- A tracking number is included in the shipment confirmation email so you can track your package on your national postal service's website (e.g., La Poste for France).
- Delivery takes place from Monday to Saturday, 9 a.m. to 5 p.m. If you are not present, the package will be left in your mailbox or you will need to pick it up at your local post office.
- Once the package has been shipped, only the postal service is responsible for it.
Frequently asked questions
Processing your order, manufacturing the products, and (free) delivery require our team a period of between 3 and 15 business days. We do our utmost to ensure you receive your order as quickly as possible, without compromising the quality of our merchandise.
You can track your order as soon as it has been shipped on our Track my order page.
Delivery is free of charge.
If your order contains several items, they may be shipped separately, depending on stock availability and the different shipping warehouses. Your package will arrive shortly.
For any issues encountered during the delivery of your order, please do not hesitate to contact our customer support team on our Contact us page.